KBank Diversity Management

We value difference, harmony and productivity.
KASIKORNBANK (KBank) recognizes and places great importance on the value of organizational diversity. We value, accept and understand the difference of all employee groups, i.e., sexual orientations, ages, educational backgrounds, ethnicity, and cultures, by providing equitable opportunities throughout Human Resources Management Process from recruitment, employment, work permit provision in Thailand, as well as other working conditions and welfare based on the equal basic rights of all employee groups, at both at operational and executive levels. KBank has adopted a zero-tolerance policy towards sexual harassment and non-sexual harassment and all forms of discrimination. To ensure employee understanding on the subject, KBank provides information on discrimination and harassment during the annual Code of Conduct training.

Moreover, KBank has in place a mechanism for accepting internal complaints via employee hotline and email for further investigation and revealing proofs of misconduct to ensure fairness for all involved parties. If wrongdoing is found, a conversation will be held with the relevant employee with the aim of behavioral improvement, and disciplinary action will be taken in accordance with the Bank’s procedures. which may include probation, deduction of wages, demotion and / or pay reduction, or termination of employment, as the case may warrant. In 2022, KBank received no significant complaints* regarding harassment or discriminatory practices.

*Significant complaints are based on:

  1. Disciplinary action: Wrongdoing has occurred, and punishment involves termination of employment without compensation.
  2. Lawsuit: A lawsuit has been filed, and the court has delivered a verdict that wrongdoing has occurred. In this case, any punishment is based on the court’s order

Diversity Breakdown of Workforce
2020202120222023
Number of Employees
%
Number of Employees
%
Number of Employees
%
Number of Employees
%
Total Workforce 19,819 100 19,029 100 18,648 100 18,596 100
Male5,999
30.27
5,703
29.97
5,516
29.58
13,233
71.16
Female13,820
69.73
13,326
70.03
13,132
70.42
5,363
28.84
Female share target-
-
-
50.00
-
50.00
-
50
Total Management Workforce 8,272
8,304
8,597
8,850
Male3,317
40.10
3,256
39.21
3,265
37.98
3,257
36.80
Female4,955
59.90
5,048
60.79
5,332
62.02
5,593
63.20
Female share target-
-
-
50.00
-
50.00
-
50
By Level







Top Management 81 79 89 92
Male56
69.14
55
69.62
57
64.04
63
68.48
Female25
30.86
24
30.38
32
35.96
29
31.52
Female share target-
-
-
50.00
-
50.00
-
50
Middle Management 943 968 1,037 1,094
Male484
51.33
488
50.41
511
49.28
513
46.89
Female459
48.67
480
49.59
526
50.72
581
53.11
Junior Management 7,248 7,257 7,471 7,664
Male2,777
38.31
2,713
37.38
2,697
36.10
2,681
34.98
Female4,471
61.69
4,544
62.62
4,774
63.90
4,983
65.02
Female share target-
-
-
50.00
-
50.00
-
50
Junior Officers 11,547 10,725 10,051 9,746
Male2,682
23.23
2,447
22.82
2,251
22.40
2,106
21.61
Female8,865
76.77
8,278
77.18
7,800
77.60
7,640
78.39
Management positions in revenue-generating functions*







Male
287
53.54
289
51.98
292
50.09
280
47.30
Female249
46.46
267
48.02
291
49.91
312
52.70
Female share target-
-
-
50.00
-
50.00
-
50
STEM **- related positions



Male
394
44.57
378
47.61
426
46.30
402
45.17
Female490
55.43
416
52.39
494
53.70
488
54.83
Female share target-
-
-
50.00
-
50.00
-
50
By Nationality







Thai19,790
99.854
19,001
99.853
18,621
99.85
18,572
99.9
Japanese14
0.071
13
0.068
7
0.04
6
0.03
Chinese6
0.03
6
0.032
7
0.04
6
0.03
Burmese2
0.01
2
0.011
2
0.01
1
0.01
Indonesian1
0.005
1
0.005
2
0.01
2
0.01
Indian1
0.005
1
0.005
0
0.00
0
0.00
Korean1
0.005
1
0.005
1
0.01
1
0.01
Malaysian1
0.005
0
0.00
0
0.00
0
0.00
Singaporean1
0.005
2
0.011
2
0.01
2
0.01
Taiwanese1
0.005
1
0.005
1
0.01
2
0.01
Vietnamese1
0.005
1
0.005
5
0.02
4
0.02
By Age







- < 304,74723.953,22016.922,38112.772034
10.94
- 30 - 5011,67758.9212,44165.3813,06070.0313,519
72.70
- > 503,39517.133,36817.703,20717.203,043
16.36
People with disability 2
0.01
2
0.01
3
0.02
3
2
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Remark:

*Revenue-generating functions refers to 6 Business Units;

  • Corporate Business Division
  • Distribution Network Division
  • Integrated Channels and Business Solutions Division
  • Transaction and Wealth Banking Division
  • Credit Products Division
  • World Business Group

**STEM (Science, Technology, Engineering and Mathematic) includes the positions with the following job functions;

  • Process / service management
  • Data Sciences
  • Management Information System
  • System / Platform Management
Gender Pay Indicator
Ratio of Salary and Basic Remuneration of
Male and Female Employee
2020 2021 2022 2023
Top Management (Base salary)
1 : 0.861 : 0.861 : 0.831 : 0.89
Top Management (Base salary + Other cash incentives)
1 : 0.861 : 0.861 : 0.831 : 0.89
Management Level (Base salary)
1 : 0.801 : 0.791 : 0.801 : 0.80
Management Level (Base salary + Other cash incentives)
1 : 0.811 : 0.801 : 0.811 : 0.81
Non-management Level (Base salary)
1 : 0.731 : 0.741 : 0.751 : 0.76
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Training and Development
2020202120222023
Training Hour* Hour Hour Hour Hour
Total Training Hour945,995.5791,075863,593846,292
Average Training Hour per FTE
28.6424.9127.6626.77
By Gender Hour/FTE** Hour/FTE* Hour/FTE* Hour/FTE*
Male40.219.5322.9724.43
Female43.927.9230.1328.05
By Age Hour/FTE** Hour/FTE* Hour/FTE* Hour/FTE*
- < 30N/A23.8917.5922.85
- 30 - 50 N/A25.6230.2728.72
- > 50N/A23.2831.5121.04
By Level Hour/FTE** Hour/FTE* Hour/FTE* Hour/FTE*
Management Level (First Vice President and higher)42.626.7529.2238.35
Officers Level (below First Vice President)42.825.8229.3326.44
Training Spending* Baht Baht Baht Baht
Total Training Spending 176,325,176.487,901,378249,721,388235,059,271
Average Training Spending per FTE5,337.72,767.947,999.287,435.06
By Gender Baht/FTE** Baht/FTE* Baht/FTE* Baht/FTE*
Male5,6133,388.769,406.938,552.49
Female4,3512,420.087,227.056,821.42
By Age Group Baht/FTE** Baht/FTE* Baht/FTE* Baht/FTE*
- < 303,242789.952,687.523,379.25
- 30 - 505,1902,914.488,658.247,319.78
- > 505,2424,426.7813,236.2814,414.99
By Level Baht/FTE** Baht/FTE* Baht/FTE* Baht/FTE*
Management Level (First Vice President and higher)31,23310,253.9272,646.4460,158.26
Officers Level (below First Vise President)4,2142,500.856,853.866,136.46
By Nationality Baht/FTE** Baht/FTE* Baht/FTE* Baht/FTE*
Thai4,7332,790.057,999.187,450.20
Other3,5941,259.769,635.193,241.07

* The scope of data includes employees of KBank, the wholly-owned subsidiaries of KBank and support service providers of KBank.

** The scope of data includes employees of KBank only.

Type of performance appraisal

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