1. Privacy Policy​​​​

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    It is our highest priority to provide you K-Secure Service (“Service"). We, KASIKORNBANK PUBLIC COMPANY LIMITED (the “Bank") have committed to highest respect and protect your privacy rights when you use our Service. We hereby declare our privacy policy to explain how we collect, use and share information and to safeguard information of our customers who use our Service.

    1. 1. Information you choose to give us
      2. Information we receive when you use our Service
      3. How we use the information

      Once and after you install our Application, we will collect all of your information which you allow to share with us.


    Information you choose to give us:

    Prior to the installation and setup of our application, you may choose to enable or disable features on your mobile phone to allow us to access your information. We, however, need and require you to give us few information for applying the Service and do transaction ie. debit/credit card no., bank account no., Personal Identification no. and other information required by us. You will also voluntary give us some information at our K-Contact Center for assistance. When you log into our application or do any transactions, you will also provide us with some information required through the Service usage.


    Information we receive when you use our Service:

    We may collect your information related to activities and transactions during the session time period such as your account no, transaction type, time, date, financial details of transaction amount and etc. We may collect Mobile Phone Device Identifier, Mobile Phone Number, PIN, mobile network, connection type and other relevant information. You may allow us to access mobile number in device contact for your convenience on fund transfers transaction. On your consent, we may collect the exact location of your presence. You may allow us to install our application on your mobile phone storage space and keep e-Slip for reference and share to others on your convenience. You also may allow the camera and photo function for QR-Code features. We also collect and keep log details of information when you are on our Service.


    How we use the information:

    From time to time, we will use the information received to audit, improve and develop our Service(s) quality to the highest level with customer convenience and satisfaction and to comply with the applicable law, regulation. We may contact or send you promotional offers or codes for your benefits or introduction of our new service(s). We shall keep information received in confidential and keep them in the safe place and we shall not disclose information to any third party unless disclose to our ​directors, officers, employees, representatives, subcontract and relevant advisor only on a need to know basis unless it is required by applicable law, regulation, legal process, or by court or government or regulatory authority.

    We may, from time to time, update our privacy policy by inserting the effective date and replacing our former privacy with our present privacy policy.​​​​

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