KBank Supplier Code of Conduct

KASIKORNBANK (“KBank”) is committed to conducting business with transparency, integrity and compliance with regulatory requirements, as well as good corporate governance practices and sustainable development guidelines. We have announced the “Green DNA”, focusing on creating awareness on responsibility towards the economy, society and environment, which will be conducive to sustainable development of society and the entire nation. Moving in these directions, KBank has established this Supplier Code of Conduct as an operational guideline for our suppliers’ business undertaking in consistence with all applicable laws, KBank Statements of Business Conduct and Code of Conduct, as well as international best practices. KBank encourages our suppliers to pursue transparent business operations, awareness of human rights, fair treatment of workers, compliance with safety, occupational health and environmental standards, and monitoring of action in accordance with the Code of Conduct.


Supplier refers to any entity selling goods, serving and/or providing services to KBank.

Scope and Operational Guidelines

Business Ethics

  • Integrity
    Supplier shall conduct businesses with righteousness, integrity and transparency based on anti-corruption principle, and in strict compliance with related laws and regulations
  • Fairness
    Supplier shall respect competition rules and shall not use unfair practices to destroy competitors or create competitive advantages
  • Confidentiality
    Supplier shall not disclose or use confidential information of KBank, customers and other suppliers for the benefits of itself without KBank’s consent, except actions required by laws
  • Protection of Intellectual Property
    Supplier shall respect intellectual property rights of KBank and other entities, and shall prevent violation of such rights
  • Social Responsibility
    Supplier shall behave as a good citizen, showing responsibility for society through efficient use of resources for the benefits of society and environmental conservation

Human Rights and Labor

  • Fair Treatment
    Supplier shall respect human dignity and individual rights of employees without discrimination due to race, color, religion, gender, age, national origin, citizenship, sexual orientation, disability, or any other matters
  • Prevention of Forced Labor
    Supplier shall not use or support forced labor, including all types of harassment
  • Labor Protection
  • Employment of children, pregnant women and foreign workers shall comply with related laws
  • All processes of employment termination shall comply with labor law and unfair termination of employment shall be prohibited
  • Working hours
    Supplier shall secure that working hours are not longer than the period specified by applicable laws. All overtime work shall be voluntary. Supplier shall offer vacation time and leave periods not less than those stipulated by related laws
  • Wages and Benefits
    Wages, overtime and holiday pay, and benefits shall be paid not less than those stipulated by related laws, in a fair and timely manner

Safety and Occupational Health

Supplier shall provide a safe and healthy working environment to ensure effective operations and compliance with related laws and regulations. Supplier shall also put in place necessary safety control processes, and measures to prevent accidents and adverse health impacts.


  • Supplier shall comply with environmental laws, regulations and standards
  • Supplier shall conduct environmentally friendly business operation.
  • Supplier shall participate in environmental conservation through efficient and effective uses of natural resources

Enhancement and Support for Suppliers Business Operations

R​especting compliance with contracted terms and conditions in trade, the Bank has set an average credit term of 30 days, depending on conditions agreed upon between the Bank and suppliers, and the Bank’s average actual payment period to suppliers is within the credit term as specified. For supplier selection, the Bank shall not enter into business matching with unlawful businesses, whereas suppliers should have the Corporate Social Responsibility policy, avoid causing any environmental pollution and comply with the Bank’s Supplier Code of Conduct. The Bank places emphasis on counterparties’ transparent business operations, respect for human rights, fair treatment of labor, as well as compliance with the standards related to safety, occupational health and environment and the guidelines on anti-corruption and conflicts of interest prevention. The Bank also encourages suppliers to participate the anti-corruption network.