Last updated April, 2020
KASIKORNBANK PUBLIC COMPANY LIMITED (
“Bank” ) is a leading financial institution in Thailand that adheres to ethical business conducts and compliance with applicable legal framework. The Bank is aware of your trust in the Bank’s products and services and recognizes your need for security in transaction and the handling of your personal data.
For prioritizing your privacy and safeguarding your personal data, the Bank, therefore, has set out policies, regulations and rules for the Bank’s business providing strict measures in protecting your personal data so that you can be assured that your personal data entrusted to Bank will be processed to meet your needs and in accordance with the laws.
This Policy is to inform you, as a data subject, to be aware of the purposes and details of the collection, usage and/or disclosure of your personal data as well as your legal rights in connection with personal data.
regardless of being products and/or services, privileges, promotions, information or special activities of the Bank, companies in KASIKORN Financial Conglomerate, or person of whom the Bank is an agent, agent, distributor, business partner or a third party associated with the Bank, depending on your given consent.
The Bank may disclose your Personal Data to other person to the extent permissible under your consent or law. The persons or entities receiving such data will collect, use, and/or disclose the Personal Data to the extent permissible under your consent or related to this Policy
The Bank may disclose your Personal Data for various purposes, e.g. providing services to you; analyzing and developing products and/or services, conducting research or analyzing statistical data; promoting sales and advertising by the Bank; managing organization; preventing corruption; allowing the Bank’s supporting service providers; verifying customers’ identity, etc.
The Bank may disclose the data to other persons or entities. For example, companies in KASIKORN Financial Conglomerate, the Personal Data processors, business partners launching products with the Bank (Co-branding), external service providers, the Bank’s agents, sub-contractors, financial institutions, auditors, external auditors, credit rating companies, asset management companies, the National Credit Bureau, competent authority, prospective assignees and/or assignees in any transaction or business merger of the Bank, any corporations or individuals under relationship or contract with the Bank; including executives, staffs, employees, contractors, agents, the Bank’s advisor and of those person or entity who receive the data, etc.
In case of disclosing your Personal Data to other persons for the marketing purposes of the data receiver, e.g. sale promotions, advertisements or products and/or services offers for you, etc., the Bank will notify you of a list of the data receivers to take into consideration when making a decision to give consent.
When it is necessary, the Bank may send or transfer your Personal Data to affiliated companies/companies in the same business located in other countries or to other receivers in ordinary course of the Bank’s business, e.g. sending or transferring the Personal Data to be stored on server/cloud in other countries.
If the receiving countries do not maintain adequate standard levels, the Bank will ensure that the sending and the transferring are in compliance with legal requirements and will put in place the Personal Data protection measures as necessary, appropriate and in consistent with confidentiality measures. For example, entering into confidentiality agreement with receivers in such country; or in case of affiliated companies/companies in the same business being the receivers, setting out the Personal Data policy that is audited and certified by competent authorities under relevant law and controlling the sending and transferring to comply with such policy instead of legal requirements.
The Bank will retain your Personal Data for as long as necessary during the period you are a customer or under relationship with the Bank, or for as long as necessary in connection with the purposes set out in this Policy, unless law requires or permits longer retention period. For example, retention pursuant to Anti-money Laundering Law, retention for proving and examining in the event of dispute within legal prescription period of not over 10 years, etc.
The Bank may erase destroy, or anonymize the Personal Data when it is no longer necessary or when the period lapses.
For retention of your Personal Data, the Bank implements technical measures and organizational measures to ensure appropriate security in the Personal Data processing and preventing Personal Data breach. The Bank has set out policies, rules and regulations on Personal Data protection, e.g. security standards of information technology and measures to prevent data receivers from using or disclosing the data outside the purposes or without authorization or unlawfully. The Bank has amended the policy, rule and regulation as frequently as necessary and appropriate.
Moreover, the Bank’s executives, staffs, employees, contractors, agents, advisers and data receivers are obligated to keep the Personal Data in confidence pursuant to confidentiality measure provided by the Bank.
Your rights described here are legal rights that you should be informed. You may exercise any of these rights within legal requirements and policies at the present or as amended in the future as well as regulation set out by the Bank. In case you are under 20 years old or your legal contractual capacity is restricted, your father and mother, guardian or representative may request to exercise the rights on your behalf.
You may request to exercise your rights via the following channels:
*from the day you submit your request and the Bank receives all documents.
If you have any suggestions or inquiries regarding collection, usage and/or disclosure of your Personal Data as well as a request to exercise your rights under this Policy, you may contact the Bank and/or the Data Protection Officer via the following channel: