Social

Goal: Being a responsible corporate citizen to create a sustainable society
Commitment: We are committed to developing strong relationships with employees and society to better livelihoods and increase prosperity.

KBank provides literency and promotes financial discipline based on responsible lending, including focus on caring for employees and society. Under operations that respect the human rights of all stakeholders.

Long Term Target

Social OKRs	2025	2026	2027
Financial Literacy for the underprivileged	58,000	63,000	68,000
Number of audience reached by cyber literacy campaign (million people)	15	15	15
Number of complaints of discriminatory labor treatment or violence that leads to a lawsuit	Zero case	Zero case	Zero case
Percentage of open positions filled by internal candidates (Internal fill rate)	80%	80%	80%
Percentage of females in leadership positions	≥ 50%	≥ 50%	≥ 50%
Human Capital Return On Investment (HCROI)	≥ 4.05	≥ 4.05	≥ 4.05
Net Promoter Score on employee development	≥70%	≥70%	≥70%
Employee absentee rate (percentage)	≤ 1.00	≤ 1.00	≤ 1.00
Human rights risk assessment in all business activities: 100% of Kbank	100%	100%	100%
Number of employee volunteer hours (hours)	200,000	200,000	200,000
Number of beneficiaries from KBank’s CSR projects (people)	1,050,000	1,200,000	1,350,000