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Sustainability Long-Term Target (Social​)​

Sustainable Development Policy
Key Performance Indicators
Targets
2023
2024 2025 2026
Ensuring financial inclusion and promoting financial literacy
  • Financial literacy for underprivileged
52,500 persons 55,000 persons 58,000 persons 63,000 persons
  • Cyber literacy campaign to reach
15 million people / year 15 million people / year 15 million people / year 15 million people / year
  • Ratio of the retired employees have been provided with the financial literacy for retirement (for employees aged 50 years and over)
100% 100% 100% 100%
Safeguarding customer data security and privacy
  • Extensively increase customer data security and privacy awareness to relatively high exposure and relevant stakeholders of KASIKORNBANK, including Board of Directors, employees, customers, and counterparties. Moreover, KASIKORNBANK intends to transform employee behaviors to perform in a cyber-resilient manner by cultivating a cyber hygiene culture
Pass Pass Pass Pass
Ensuring the “Best Place to Work, Learn and Lead” by embedding Green DNA and creating future-ready workforce
  • To win national or international award reflects the excellence in HR Management
Pass Pass Pass Pass
  • No complaint of discriminatory labor treatment or violence that leads to a lawsuit
Zero Zero Zero Zero
  • Internal fill rate
80% 80% 80% 80%
  • Female in leadership position
at least 50% at least 50% at least 50% at least 50%
  • Engagement score
77% 77% 77% 77%
  • Human Capital Return On Investment (HCROI)
Equal or higher than 4.05 Equal or higher than 4.05 Equal or higher than 4.05 Equal or higher than 4.05
  • Average hours per FTE of training and development
40 hours / year / person 40 hours / year / person 40 hours / year / person 40 hours / year / person
  • Employee absentee rate
not more than 1 day not more than 1 day not more than 1 day not more than 1 day
  • Zero Absentee from work related diseases
Zero Zero Zero Zero
  • Zero Absentee from Occupational Accident
Zero Zero Zero Zero
Respecting for human rights and diversity
  • Human rights risk assessment in all business activities: 100% of KBank and joint ventures of KBank
Pass Pass Pass Pass
Promoting the development of youth potential as well as the pursuit of environmental, public and social activities
  • Number of employee volunteer hours
200,000 hours / year 200,000 hours / year 200,000 hours / year 200,000 hours / year
  • Number of beneficiaries from CSR projects
750,000 persons / year 900,000 persons / year 1,050,000 persons / year 1,200,000 persons / year
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