Banner home Banner Mobile
K Point
K Point

Happiness with K Points!

get points easily

No need to have a card! Get reward point by joining point hunting mission!

redeem your point

Redeem points easily! It’s a great deal! Collect your points for bill payment, discounts and many more privileges!

transfer your point

Transfer your valued points with your favorite brands!

Get reward points easily!

simply swipe and spend

Spend via credit card

(Every 25 Baht = 1 K Point)*

Redeem your points for goods, services,
discounts or premiums that fit your lifestyle!

Redeem your points 1

Points can be redeemed
for purchase of goods at K+ market
on kplus-icon

How to redeem K Points
on K PLUS market
Redeem your points 2

Points can be redeemed for bill payment, top-up or loan payment
on kplus-icon

How to redeem K Points
for bill payment
Redeem your points 3

Points can be redeemed for cash rebate easily
on kplus-icon

How to redeem points
for cash rebate
Redeem your points 4

Points can be redeemed for discounts immediately.

Enhance your shopping power at leading stores participating in the program.*

Transfer reward points in varying styles.

Transfer points 1

Transfer your reward points to the brands you like

How to transfer points
Rates and conditions
for point transfer

Introductions to K Points page

Iphone Iphone

* For participating credit cards only

** See credit cards that cannot combine points

Questions aboutK Point

  • General questions
  • How can points be earned easily
  • How to redeem K Points
  • How to Transfer K Points
What are K Points ?

K Points – formerly KBank Reward Points - is a KBank point accumulation program. Customers earn K Points by using products/services determined by KBank, for instance, when they spend via K-Credit Card or complete ‘missions’ and comply with the established conditions. Customers shall earn points based on conditions of each product/service under a project or promotional/marketing program, as the case may be, with notice given by KBank. Currently, K Points are offered only by KBank. However, K Points may be offered by other companies under KASIKORNBANK FINANCIAL CONGLOMERATE.

What is the difference between K Points (new name) and KBank Reward Points (old name) ?
zoom

Click image to zoom

table
zoom

Click image to zoom

table
Have privileges of K-Credit Card been affected by renaming KBank Reward Points as K Points ?

No. Customers can earn K Points from spending via credit card of the relevant billing cycle and at the same rate as previously set by KBank (25 Baht = 1 point). Points earned in this manner can be redeemed as before, and have no expiry date.

Can K Points earned from credit card and from other channels be combined ?

Yes. K Points can be combined based on each customer. Customers can combine their K Points earned from spending via credit card with those from other transactions in order to increase their points for redemption.
*K Points earned from THE PASSION Visa Card, PTT Blue Credit Card, OneSiam KBank Credit Card, BDMS-KBank Credit Card (Visa Platinum), and KBank-Shopee Credit Card cannot be combined with K Points earned from other channels.

Example One for point combining
Customers have two credit cards (for which points are allowed to be combined. Details are as shown in the next item.): VISA Platinum card with 300 points and JCB card with 200 points. Customers have earned an additional 300 points from other missions. Therefore, they have a total of 800 points.

Example Two for card combining
Customers have two credit cards: VISA Platinum card with 300 points and THE PASSION Visa Card with 200 points (Points of THE PASSION Card are not allowed to be combined with other channels.) Customers have earned additional 300 points from other missions. Therefore, they have a total of 800 points that can be divided into two portions: 600 points that can be combined, and 200 points (from THE PASSION Card) that cannot be combined.

For which types of credit cards can K Points be combined ?

K Points can be combined from any credit cards belonging to the same cardholder and bearing the same name.
With the exception of the following (hereafter referred to as the “Group of credit cards having points that cannot be combined with points earned from other credit cards”)

  • THE PASSION Visa Credit Card
  • PTT Blue Credit Card
  • BDMS-KBank Credit Card
  • OneSiam-KBank Credit Card
  • KBank-Shopee Credit Card
  • Cards with no loyalty program
How can customers view K Points details ?

Customers can view K Points details by pressing the “View point details” button on the K Points page on K PLUS. The system will then show the sources of credit cards or missions customers have earned K Points from, including the points’ expiry date.

Are K Points shown in credit card statements ?

Yes, they are, for K Points earned from spending via respective credit cards (1 K Point for every 25 Baht spent). Customers can check details from the K Points page on K PLUS.

What can customers do if they want to combine points earned from credit cards that are not allowed to be combined with other credit cards, with points earned from other channels ?

Sorry, customers cannot combine points earned from credit cards that are not allowed to be combined with other credit cards, with points earned from other channels at this time, because the points earned from that particular group of credit cards and/or the use thereof offer more privileges than other cards.

Can K Points earned from different supplementary cards be combined ?

Yes, but the supplementary cards must bear the same cardholder name.

After adding a credit card on K PLUS, will K Points earned from the added credit card display immediately ?
  • Yes, for the group of credit cards having points that can be combined with points earned from other credit cards.
  • For the group of credit cards having points that cannot be combined with points earned from other credit cards, K Points are displayed on the next page by sliding the K Points page to the left.
After adding a supplementary card on K PLUS, can customers view K Points earned from the supplementary card? If so, can the points be redeemed (in case the name of the supplementary card is different from that of the primary card) ?

Yes, customers can view K Points earned from the supplementary card in the transaction page, but cannot redeem such K Points in the abovementioned case.

Are points earned from all credit cards shown in the K Points page on K PLUS ?

No, only the points earned from the credit cards that have been added on K PLUS are shown in the K Points page on K PLUS.

Will only the points of the credit card that is added on K PLUS show in the K Points page on K PLUS ?

Yes, but customers must add the credit card on only K PLUS.

What is the maximum number of points redemption transactions that can be viewed ?

Customers can view up to 200 points redemption transactions or those that occurred over the past three months.

Where can customers view a history of points earned or redeemed? Can they view the history via all channels ?

Customers can view the history of points earned/used/redeemed by pressing the “View point details” button in the K Points page on K PLUS. The system will show the following transactions

  • Normal points earned from credit card spending will be shown within three days after the credit card statement date.
  • Points earned from missions will be shown after the end of such mission or per the timeframe specified in the conditions.
  • The system will update outstanding points after transactions have been successfully processed and show points redemption transactions on the next day (with the exception of points redemption transactions via K PLUS, for which the system will update points in real time).
Is the transaction history of card types for which points cannot be combined shown immediately ?

No; but it is shown on the next day.

How can customers redeem K Points on K PLUS ?

Customers must update K PLUS to version 5.9.0 or newer. To view K Points, press either of the two buttons shown in the pictures below.

What should customers do if they have a problem redeeming K Points ?

Customers must turn on smart serve, then go to KBank Reward Points (former name) while K-Web customers are required to go to smart serve at the end of the website, then type contact the K-Contact Center, 02-8888888

How can customers receive K Points ?

The first method is to join missions on K PLUS; news on missions will be updated on K PLUS.
The second method is to spend via credit card. Customers will earn 1 K Point for every 25 Baht spent under the conditions of credit card application.

What is a "mission" ?

A mission is an activity organized for customers to accumulate K Points. KBank will determine different conditions for each mission depending on a sales promotional activity organized during a specific time. News related to activities is available mainly on K PLUS, while details of some activities are promoted via other channels of KBank.

How long does it take for customers to receive K Points after a mission is completed ?

It depends on the sales promotional conditions of a mission specified in “Mission details on K PLUS” or other media.

How can customers find out about KBank missions and their details ?

In the K Points page on K PLUS, under the “Popular missions” heading. Customers can press the “Mission” button to read details and press the “Join mission” button to participate in the mission.

How can customers earn K Points from non-credit card products ?

Customers can earn K Points from non-credit card products by completing missions within a specific period and under the conditions determined by KBank. The period of each mission varies depending upon the sales promotional program or missions organized during the specific time.

What can customers redeem K Points for ?

Customers can redeem K Points in the following ways

  • For purchase of goods on K+ Market
  • For discount on bill payment / top-up by viewing the list of all service providers on K PLUS or for payment of loans such as personal loan, home loan and commercial loan
  • For discounts at leading stores
  • To be converted into cash rebate
  • To be transferred to KBank partners
What is K+ Market ?

K+ Market is a marketplace on K PLUS which serves as a hub of great deals for food, drinks, travel, and shopping. KBank customers can shop by redeeming their points or using money from their KBank account.

How can K Points be redeemed ?

K Points will be redeemed based on their expiry dates. If there are not enough points, the system will use points earned from credit card transactions. K Points can be redeemed via two channels, as follows

a. In case K Points are redeemed via K PLUS

  • K Points closest to their expiry date shall be redeemed first.
  • K Points can be redeemed from credit cards in good standing (not blocked in any way).
  • K Points can be redeemed from the credit card with the highest points.
  • K Points can be redeemed from the credit card with the soonest expiry date.

b. In case K Points are redeemed at sales points or via K-Contact Center

  • K Points closest to their expiry date will be redeemed first.
  • K Points can be redeemed from credit cards used by customers at sales points / credit cards notified by customers via K-Contact Center
  • Other conditions are as determined by KBank / KASIKORNBANK FINANCIAL CONGLOMERATE.
Can customers choose a specific card for point redemption ?

Customers can choose the card for point redemption only at sales points and K-Contact Center. Customers cannot choose the card via K PLUS.

When making bill payment or loan payment via redemption of K Points, are customers allowed to redeem points partially, or do they have to make full point redemption ?
  • This can be done in two ways, depending on the conditions set by the merchant. If full payment is made – for instance, if the transaction amount is fixed like water and electric bills, customers who are making the transaction will see the numbers in grey, which cannot be amended. If partial payment is made, customers will see the numbers in green, which can be altered.
  • This can be done in two ways. For first-time partial payment, customers must first complete the transaction by using points. If customers wish to make additional payment, they must make another payment transaction.
To make bill payment or loan payment via redemption of K Points, do customers need to have a KBank deposit account ?
zoom

Click image to zoom

table
zoom

Click image to zoom

table
Are K Points redemption transactions shown on K PLUS in real-time ?
  • For points earned from missions and the cards that can combine points, redemption transactions will be shown in real time.
  • For points earned from credit cards that cannot be combined with other credit cards, redemption transactions will not be shown in real time, but will be shown on the following business day.

Remark: Cards that cannot combine K Points include

  • The PASSION Visa Credit Card
  • PTT Blue Credit Card
  • BDMS-KBank Credit Card
  • OneSiam-KBank Credit Card
  • KBank-Shopee Credit Card
  • Cards with no loyalty program
To which loyalty programs can K Points be transferred ?

Customers can transfer K Points to the loyalty programs of The 1, AIS Points, Blue Point and TruePoint.

What is the transfer rate of K Points if customers want to transfer their points to the loyalty programs of their member cards ?
a. K Points converted to The 1 points
  • KBank THE WISDOM Card: Every 1,000 K Points can be converted to 1,000 The 1 points.
  • Other types of K-Credit Card: Every 1,250 K Points can be converted to 1,000 The 1 points.
b. K Points converted to AIS Points
  • All types of K-Credit Card: Every 500 K Points can be converted to 50 AIS Points.
c. K Points converted to Blue Points
  • PTT Blue Credit Card: Every 500 points can be converted to 250 Blue Points.
  • Other types of K-Credit Card: Every 500 points can be converted to 200 Blue Points.
d. K Points converted to TruePoints
  • All types of K-Credit Card: Every 1,000 K Points can be converted to 100 TruePoints.
Can customers transfer points of all member cards ?

Yes. They are required to add their member cards on K PLUS first.

After points are transferred, can they be redeemed immediately ?

Yes.

Customers who do not have
K PLUS can download the application here

Download application

Available now on iOS and Android