This Code of Conduct lays down the fundamental principles of personal and professional conduct expected of all directors and employees in the performance of their duties.

The Bank has been built through the character of its people. That character is reflected in the Bank’s Core Values, which have been fundamental to our success. Our continued success depends on each one of us doing our part to uphold these values in our day-to-day work and in all the decisions we make, as reflected in our operating principles.

While the Bank competes hard to achieve leadership and business success, the Bank is concerned not only with results, but with how those results are achieved. The Bank will never accept efforts or activities to achieve results through illegal or unethical dealings.

Throughout this Code of Conduct, where reference is made to “we,” or “us”, this includes all directors and employees; and “ our” refers to KBANK’s business and organisation.

This Code of Conduct lays down the fundamental principles of personal and professional conduct expected of all directors and employees in the performance of their duties.

The Bank has been built through the character of its people. That character is reflected in the Bank’s Core Values, which have been fundamental to our success. Our continued success depends on each one of us doing our part to uphold these values in our day-to-day work and in all the decisions we make, as reflected in our operating principles.

While the Bank competes hard to achieve leadership and business success, the Bank is concerned not only with results, but with how those results are achieved. The Bank will never accept efforts or activities to achieve results through illegal or unethical dealings.

Throughout this Code of Conduct, where reference is made to “we,” or “us”, this includes all directors and employees; and “ our” refers to KBANK’s business and organisation.

The Bank’s policy on gifts, entertainment and gratuities is designed to preserve and maintain the Bank’s reputation as a leading bank, which acts with integrity and bases decisions only on legitimate business considerations. Other than as described below, directors and employees must not accept or solicit gifts, (e.g. sponsorships, entertainment, travel, hospitality, services or other gratuities) from people with whom we do business because doing so would compromise, or give the appearance of compromising, their position or any business decision taken by or on behalf of the Bank. 

Gifts of minimal value e.g. pens, diaries, etc may be acceptable. Other gifts below Baht 3,000 should be reported to your supervisor. Gifts and benefits of a value greater than Baht 3,000 should be referred to your supervisor for approval before a decision is made and reported to the Compliance Department.

If a director or an employee is offered a gift or benefit for which approval is necessary in circumstances where refusal is not feasible, e.g. in a customer meeting, you may accept, but must inform the Compliance Department, supervisors or other authorized persons as soon as possible.  Such gifts will not remain the property of the director or employee. Directors and employees must be able to justify their acceptance of any gift or benefit as reasonable and proper in all circumstances. In relation to other benefits, directors and employees must ensure that any entertainment they receive is neither so lavish nor so frequent as to create an obligation, real or implied, to the provider of such entertainment. A record of acceptance of gifts or benefits must be maintained by the Compliance Department, supervisors or authorized persons.

There are no restrictions on the provision of gifts bearing the Bank logo, so long as the gift provided is reasonable in the context of the business undertaken with the recipient. 

Under no circumstances should any such gift or other benefit be offered or provided as an inducement to the recipient to enter into an arrangement which would conflict with any regulatory duty owed to customers.