This Code of Conduct lays down the fundamental principles of personal and professional conduct expected of all directors and employees in the performance of their duties.

 

The Bank has been built through the character of its people. That character is reflected in the Bank’s Core Values, which have been fundamental to our success. Our continued success depends on each one of us doing our part to uphold these values in our day-to-day work and in all the decisions we make, as reflected in our operating principles.

 

While the Bank competes hard to achieve leadership and business success, the Bank is concerned not only with results, but with how those results are achieved. The Bank will never accept efforts or activities to achieve results through illegal or unethical dealings.

 

Throughout this Code of Conduct, where reference is made to “we,” or “us”, this includes all directors and employees; and “ our” refers to KBANK’s business and organisation.

This Code of Conduct lays down the fundamental principles of personal and professional conduct expected of all directors and employees in the performance of their duties.

 

The Bank has been built through the character of its people. That character is reflected in the Bank’s Core Values, which have been fundamental to our success. Our continued success depends on each one of us doing our part to uphold these values in our day-to-day work and in all the decisions we make, as reflected in our operating principles.

 

While the Bank competes hard to achieve leadership and business success, the Bank is concerned not only with results, but with how those results are achieved. The Bank will never accept efforts or activities to achieve results through illegal or unethical dealings.

 

Throughout this Code of Conduct, where reference is made to “we,” or “us”, this includes all directors and employees; and “ our” refers to KBANK’s business and organisation.

Confidentiality 

One of the Bank’s most critical responsibilities is to maintain the trust placed in us by our customers to ensure information relating to our customers’ business affairs remains confidential at all times. Confidentiality applies whether the information has been obtained from those with whom the Bank does business or from sources within the Bank. All such information should only be used for the purpose for which it is intended and must not be used for the personal benefit of any individual(s).

 

Confidential information includes not only information received from a customer but also information about a customer’s identity and transactions, bank, custody or dealing accounts, our internal credit assessment, or any other customer information held by the Bank.Confidentiality also applies to confidential information relating to the Bank.

 

The Bank believes in protecting the privacy of customer information. All employees of the Bank have a duty to safeguard confidential information obtained in the normal course of business. Respect for customers’ private affairs merits the same care as does the protection of the Bank’s funds or other interests.

 

This duty of confidentiality involves not divulging information to third parties other than in the following circumstances:

  • Where the party concerned has given prior written permission to do so
  • Where the Bank is legally compelled to do so
  • Where there is a duty to the public to disclose, as required by the regulators
  • Where disclosure is necessary to protect the Bank’s assets, for example, disclosure to the police in cases of suspected fraud.

 

This duty of protecting the confidentiality of customer, counter party and the Bank’s own information continues even after members of staff cease to be employed by the Bank. Where an employee ceases to be employed by the Bank, any material developed by the employee during his/her term of employment with the Bank, shall remain the property of the Bank. Such material is not to be disclosed after the employee leaves the employ of the Bank.

 


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